Helping BAE Systems Deliver Better Frontline Support to the Royal Air Force
Client: BAE Systems, a principal supplier of weapons systems to the Royal Air Force
Challenge: Share relevant information across multiple platforms owned by themselves, the MoD and third-party suppliers, whilst ensuring full compliance with tight legal and security regulations.
Solution: We built an innovative solution that presents applications as a service to authorised users, irrespective of location.
Results: Enhanced efficiency within the MoD supply chain and strong support to the long-term partnering agreement between the MoD and its supply chain partners.
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BAE Systems has been a principal supplier of weapon systems to the Royal Air Force (RAF) for decades now. Its key role in UK defence has been reinforced in recent years through delivery of the Typhoon fighter plane.
In particular, BAE Systems is taking an increasing role in providing whole aircraft support and maintenance directly on the RAF’s main operating bases.
Thousands of diverse users
BAE Systems must now ensure that several thousand end users, based on a growing number of main operating bases, have access to its own information systems. This involves sharing relevant information across multiple platforms owned by themselves, the MoD and third-party suppliers, often using legacy equipment, whilst ensuring full compliance with tight legal and security regulations.
Innovative combination of technologies
CSC worked with BAE Systems’ own technology personnel to develop the Remote Application Delivery (RAD) system. This enables all key applications to be kept on secure servers, managed by CSC on behalf of BAE Systems. These applications are then presented to remote end users as if they were loaded onto their own local PCs. In this way the problems associated with both security and local availability can be solved.
Our approach involved an innovative combination of existing and new technologies, brought together as a flexible and sustainable solution. We delivered the solution within a collaborative project framework, optimised for minimal business disruption.
Scalable and efficient
The RAD solution has delivered:
- Management as a scalable and efficient service to meet changing business needs
- User requirements for application access satisfied through standard catalogue requests
- Minimal disruption to the business through parallel availability of old and new services and use of ‘soft’ migration processes
- Service outages dramatically reduced.
- Fewer obsolescence issues
- 40 percent reduction in server numbers through new technologies and improved resource utilisation