Information Management
In today’s combination of a highly competitive global marketplace and a dynamic operating environment, optimal information management (IM) has considerable business value. The right information, available to the right people at the right time, is a powerful tool for enterprise growth and operational risk management. However, although storage capabilities and analytical technologies are more sophisticated than ever, many organisations fail to get full value from their enterprise data. They face poor end user take-up and a disappointing return on the money and time invested.
Our worldwide team of more than 500 IM professionals – including over 70 in Australia – has the skills, tools and knowledge to help you regain control of your information. By applying lessons learned during CSC’s rich history of IM engagements across many industries, we devise solutions that unlock information value. Our clients report that the many benefits include improved decision making, collaboration, knowledge sharing and customer service, with an early ROI.
We have certified expertise in leading information knowledge management platforms, including Microsoft, Documentum (EMC), Sharepoint and Siebel. Through a combination of this high level expertise and CSC’s user-centred, business-focused IM approach and tailored methodology, we ensure valuable information is collected, analysed and delivered with maximum operational impact. Services
- Information Management Consulting
- Information & Taxonomy Consulting and Design
- Collaboration & Social Networking Consulting
- Document & Records Management Solutions
- Web Content Management Solutions
- Email Management Solutions
Case studies
Information Management solution provides a novel way of analysing complex data to speed time to market.
CSC Implements CRM Solution for French Energy Provider Poweo
A quickly designed and implemented CRM system enables this company to take rapid advantage of a major market opportunity.
Contact CSC to learn more about how our Information Management services can benefit your organisation.