
I'm pleased to introduce the 11th edition of our Smart Business online customer newsletter – and the last for 2010. We hope Smart Business demonstrates and makes relevant some of the capability and innovation that exists in CSC both locally and globally.
Our theme in this issue is all about productivity and cost savings. We show how our own CIO and some of our customers are achieving these benefits through the application of technology with:
- Increased workforce agility and reduced cost of ownership from collaboration in the cloud
- Trimming teleconference costs with Voice over IP
- What the enterprise can learn from the consumerisation of IT.
We also feature our monthly Leading Edge Forum (LEF) Commentaries - put together to discuss recent developments in the marketplace and communicate our points of view based on our LEF research model. These brief analyses are designed to convey our latest thinking and stimulate discussion across a broad range of business/IT issues and will complement our research deliverables.
Read about our successes and insights from around the world in our global edition.
If there’s anything you'd like to see in future issues of Smart Business, please contact us. Enjoy the read! Oct/Nov 2010
Gavin Larkings
President and CEO, CSC Australia
