FAQs for SecurID Implementation

Question: Who is my contact for information and assistance?

Answer: Please contact the Lead Information Risk Manager for your account.

Question: Where do I go if I want more information?

Answer: For the most current RSA best practices and FAQs for SecureID implementations, go to the RSA website: https://knowledge.rsasecurity.com/mrktng/securidnote.html

Question: What is CSC doing to help its clients address this issue?

Answer: CSC has taken a series of preventive measures, including recommendations by RSA. Additional measures are planned for implementation. CSC subject matter experts continue to analyze the situation using available information and RSA guidance as it becomes available to us.

Question: What is CSC doing now that RSA has confirmed the RSA SecurID hard tokens have been compromised?

Answer: CSC has taken preventative measures for our employees and our clients, which have already included the replacement of all RSA SecurID hard tokens. These efforts are ongoing and we appreciate your cooperation with this important undertaking.

If you have any questions that you would like to submit, please visit our Contact us page.