Unified Communications and Collaboration

Seamless communication and collaboration among employees, customers, partners and suppliers are essential in today's highly competitive global marketplace.

Unified Communications (UC): CSC’s Unified Communications is an innovative portfolio that enables and enhances your environments for more effective communications and collaboration across your business processes.  Our portfolio includes:

• Unified Communications and Collaboration Strategy and Assessment
• Unified Communications as a Service (UCaaS)
• Communication Enabled Applications (CEA)

Multimedia Conferencing: CSC offers a variety of conferencing options that include audio, web, and video collaboration services.

• Telepresence as a Service
• Video as a Service (VaaS)
• My Conference Space: CSC's MyConferenceSpace is a feature rich integrated audio & web conferencing solution that allows users to collaborate with co-workers, partners and customers.

CSC Embrace Contact Center Solutions: With CSC Embrace you can easily create a state-of-the-art contact center that will be a source of competitive advantage. You’ll be able to provide professional, focused customer service regardless of where your representatives are based.

Contact Center as a Service: CSC’s Contact Center as a Service is a global service using cloud-based infrastructure and a software as a service model to deliver a features-based application to Contact Center customers.

Mail and Messaging Solutions: CSC offers a variety of mail and messaging services, helping enterprises assess their needs, design and implement solutions, and provide ongoing management and support. These services include:

• Business Productivity Online Suite (BPOS-D): CSC resells Microsoft BPOS-D and collaboration management services.  These services, hosted on Microsoft's global array of data centers, include Exchange Online, SharePoint Online and Office Communication Server Online.  Combining CSC’s consulting and management skills with Microsoft's online services, we deliver streamlined communication with high availability, comprehensive security, simplified IT management and improved cost management.
• CSC CloudExchange: CloudExchange is a low-cost, simple, and secure email and collaboration service for Exchange 2010.  It offers the reliability, price, and rich feature set of Exchange 2010 without the investments in licenses, hardware, and resources to support an on-premise email and collaboration application.
• Google Messaging and Collaboration: CSC helps organizations implement, integrate or migrate Google applications into their existing messaging and collaboration portfolio.  These services, hosted on Google's global array of data centers, include Mail, Instant Messaging, Calendar, Docs, Groups, Sites and Video.

Portals and Content Management: CSC's Portals & Content Management service help virtual teams easily create, manage, and complete collaborative projects.

For More Information

Read our Communications and Collaboration Interactive Flyer (PDF, 731 KB)
Read our UCC Flyer (PDF, 1.30 MB)